Delivery Information

At KitchenHub, we offer a variety of delivery options to ensure you receive your products quickly and conveniently. Whether you’re located in Nairobi, its surrounding areas, or anywhere else in Kenya, we’ve got you covered.

1. Delivery in Nairobi and Its Environs

For deliveries within Nairobi and nearby areas, we provide fast and reliable services. Depending on your location and preference, we offer:

  • Courier Service: Get your package delivered within 1-3 hours after ordering, perfect for small and medium-sized items.
  • Taxi: For larger appliances or multiple items, we use our trusted taxi service to ensure safe and timely delivery.
  • Motorbike (Boda Boda) Riders: For smaller items, we offer delivery through motorbike riders, ensuring quick and efficient service.

Delivery Cost: The delivery cost may be included in the price of the product or added separately at checkout.

2. Installation Services

KitchenHub doesn’t just deliver your appliances – we can also help with installations. If you need assistance setting up or installing any of the products you purchase (e.g., cookers, air conditioners, washing machines), our professional technicians are available to assist. Simply select the installation option at checkout, and we will schedule a technician to install your appliance upon delivery.

3. Delivery to the Outskirts of Nairobi

For customers in the outskirts of Nairobi, including areas along the main highways and suburbs, we provide efficient delivery services. You can expect to receive your items within 1-2 days.

4. Nationwide Delivery

KitchenHub delivers to all major towns and rural areas across Kenya. Our delivery partners ensure that your products arrive in perfect condition. Delivery timeframes vary depending on your location, with typical deliveries taking:

  • Major Towns: 3-5 business days
  • Remote Areas: 5-7 business days

5. Delivery Charges

Delivery charges vary depending on your location and the size of the product. These charges will be calculated at checkout.

6. How to Track Your Order

After placing an order, you will receive a confirmation email or SMS with tracking details. You can use these to track your delivery status. Our delivery team will also contact you to confirm delivery arrangements.

7. Contact Us

For any questions or concerns regarding delivery, feel free to reach out to us: